🔞 18+ Only  ·  Gambling is for adults only. If gambling is affecting your life, please use the tools on this page or speak to a support professional.
🛡️ Player Safety First

Responsible Gambling
at luck93

Gambling should be enjoyable — a bit of excitement during a PSL T20 match or an ICC World Cup knockout, not a source of stress or financial pressure. luck93 provides the tools, information and support you need to keep it that way.

🔞 Adults Only — 18+ or the minimum age required by the operator / license jurisdiction

We Take Responsible Gambling Seriously

At luck93, we believe that safe gambling is good gambling. Whether you're following Pakistan cricket from Karachi, tracking a PSL fixture from Lahore, or enjoying a live casino session in Islamabad, our platform is designed to give you maximum control over your play at every step.

We provide a full suite of responsible gambling tools — deposit limits, session timers, reality checks, cooling-off periods and self-exclusion — because we know that for a small number of users, gambling can become problematic. Our job is to make it easy for you to spot the signs early and take action before it escalates.

This page explains every tool available to you, how to access it, and where to find professional support if you or someone you care about is struggling. You do not need to be in crisis to use these tools — they are there for every player, every day.

⚠️ Pakistani Users: Online gambling may be restricted or prohibited under the Prevention of Gambling Act, 1977. luck93 does not provide legal advice. Please ensure you understand your obligations under applicable local law before using any gambling platform.
⛔ Gambling Is Not a Way to Make Money

If you are gambling to solve a financial problem, recover previous losses, or meet daily expenses — including rent, school fees or food — please stop immediately and seek support.

  • Never gamble with money reserved for essential expenses.
  • Never chase losses. Every session should begin with a fixed budget you are prepared to lose.
  • Never borrow money — from a bank, Easypaisa credit, JazzCash advance or anyone else — to fund gambling.
  • Never gamble under the influence of stress, alcohol or substances.
  • If gambling has become a daily compulsion, please use the self-exclusion tool described on this page.

Take Control of Your Play

These tools are available to every luck93 account holder. You do not need a reason to use them — proactive use is always encouraged.

Deposit Limits

Set a maximum amount you can deposit into your account per day, week or month — in PKR. Once your limit is reached, the system automatically blocks further deposits until the period resets. Reductions take effect immediately; increases require a cooling-off period.

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Loss Limits

Cap the maximum amount you can lose over a set period. When your cumulative net loss reaches the limit you have defined, the platform suspends further wagering for that period. A great safety net for high-action cricket or live casino sessions.

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Session Time Limits

Set a maximum session duration. When your time is up, you receive a clear on-screen notification and the option to log out. It is easy to lose track of time during a PSL live match — this tool keeps you anchored.

Reality Checks

Receive periodic pop-up summaries showing your session duration, net gaming outcome and total wagered amount. These gentle reminders help you make conscious, informed decisions about whether to continue or take a break.

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Cooling-Off Period

Take a short break — 24 hours, 48 hours, 7 days or 30 days — without fully closing your account. During a cooling-off period, you cannot log in, deposit or wager. Useful after a difficult run of results or when life demands your attention.

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Self-Exclusion

Choose a temporary exclusion of 6 months, 1 year, 2 years or 5 years — or a permanent closure. Once active, self-exclusion cannot be reversed during the exclusion period. We will also block any marketing communications to you for the duration. Contact support to activate immediately.

How to Set Your Limits

  • 1
    Log in to Your Account

    Access your luck93 account from any device — mobile, tablet or desktop. The responsible gambling tools section is accessible from your account dashboard or settings menu.

  • 2
    Navigate to Responsible Gambling Settings

    Look for the "Responsible Gambling" or "Player Safety" section within your account settings. All tools are grouped in one place for easy access.

  • 3
    Choose the Tool You Need

    Select from deposit limits, loss limits, time limits, reality checks, cooling-off or self-exclusion. Each tool has a clear description and configuration options displayed in PKR amounts and time periods.

  • 4
    Confirm Your Settings

    Enter your preferred limit values or durations and confirm. Reductions and restrictions take effect immediately. Increases or reversals are subject to a mandatory waiting period to protect you from impulsive decisions.

  • 5
    Need Immediate Help?

    If you cannot wait or need urgent support, contact our responsible gambling team directly at [email protected] (plain text — not a link) and request immediate self-exclusion. We will process it without delay.

Limits Reference Table

Limit Type Periods Available Takes Effect Reversal Wait
Deposit Limit Daily / Weekly / Monthly Immediately (reductions) 7 days (increases)
Loss Limit Daily / Weekly / Monthly Immediately (reductions) 7 days (increases)
Session Limit Per session (minutes) Next session 24 hours (increases)
Reality Check Every 15 / 30 / 60 min Immediately No wait
Cooling-Off 24h / 48h / 7d / 30d Immediately After period ends
Self-Exclusion 6m / 1y / 2y / 5y / Permanent Immediately Not reversible during period
📊 Quick Reality Check

Pause for a moment and ask yourself these questions honestly before your next session.

PKR
Budget Set?
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Time Planned?
✅
Bills Paid?

If the answer to any of these is "no", it is not the right time to play. Come back when you can answer yes to all three.

Is Your Gambling Still Under Control?

Answer these questions honestly. There are no right or wrong answers — only honest ones. This is not a clinical diagnostic tool; it is a starting point for reflection.

1. Have you ever gambled with money originally set aside for essential expenses — such as rent, school fees, food or utility bills?
Never Once or twice Sometimes Often
2. Have you ever tried to "win back" money you lost by continuing to gamble, rather than stopping?
Never Rarely Sometimes Frequently
3. Do you find yourself thinking about gambling when you are not playing — planning your next session, replaying past bets or calculating potential winnings?
Not really Occasionally Most days Constantly
4. Has gambling caused arguments, tension or concern among your family members or close friends?
No Once or twice A few times Regularly
5. Have you ever felt the need to hide how much you gamble, or lied to someone close to you about it?
No Once A few times Yes, regularly

This self-assessment is for general awareness only and is not a substitute for professional evaluation. If you have concerns about your gambling, please seek qualified support.

Support Resources

If you or someone close to you is struggling with gambling, professional support is available. luck93 encourages every user who feels their gambling has become a problem to reach out — early intervention makes a significant difference.

💚 Gamblers Anonymous: A worldwide fellowship of people who share their experience, strength and hope with each other to recover from gambling problems. Meetings and peer support are available in multiple formats. Search for a local chapter in your city.
🧠 Cognitive Behavioural Therapy (CBT): CBT is widely regarded as one of the most effective evidence-based treatments for problem gambling. Speak to a qualified mental health professional in your area about accessing CBT sessions. Many practitioners in Karachi, Lahore and Islamabad offer this service.
👨‍👩‍👧 Talk to Someone You Trust: Opening up to a trusted family member or friend is often the first and most important step. You do not have to manage this alone. If speaking to family feels difficult, a counsellor or therapist can provide a confidential, non-judgmental space.
🚨 Urgent Support: If gambling has caused a mental health crisis or you are feeling overwhelmed, please contact a mental health helpline or a qualified healthcare provider in your area immediately. In Pakistan, the Umang helpline (0317-4288665) provides emotional support — contact details are provided as a text reference only.

When You Request Self-Exclusion

  • 1
    Submit Your Request

    Log in and navigate to the Responsible Gambling settings, or email [email protected] directly. State the duration clearly: 6 months, 1 year, 2 years, 5 years or permanent.

  • 2
    Immediate Account Suspension

    Your account is suspended within minutes of the request being processed. You will not be able to log in, deposit, wager or access game content for the duration of your exclusion.

  • 3
    Marketing Communications Blocked

    All promotional emails, SMS messages and push notifications from luck93 are stopped immediately. You will not receive any bonus offers or re-engagement communications during your exclusion period.

  • 4
    No Reversal During the Period

    Self-exclusion is binding for the full period selected. Requests to reopen an account before the exclusion has expired will not be processed — this is a deliberate protection, not a technical limitation.

  • 5
    Re-Activation (Non-Permanent Only)

    After the exclusion period ends, you may contact support to request reactivation. A mandatory reflection period and confirmation step apply. Permanent exclusions cannot be reversed under any circumstances.

Recognising Problem Gambling

Problem gambling does not always look dramatic. These are some of the more common early warning signs to watch for in yourself or someone you care about.

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Financial Strain

Borrowing money, missing bill payments or struggling to cover basic expenses because of gambling losses.

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Time Obsession

Spending increasing amounts of time gambling, thinking about gambling or planning gambling sessions at the expense of other activities.

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Emotional Changes

Irritability, anxiety or low mood when not gambling, or using gambling as a way to cope with stress, loneliness or negative emotions.

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Secrecy & Denial

Hiding the amount or frequency of gambling from family and friends, or minimising the impact of gambling when confronted about it.

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Play Responsibly — We've Got Your Back

luck93 is built for enjoyment. Set your limits, use the tools, and if you ever feel things are getting out of hand — reach out. Our support team is here for you.

🔞 18+ Only — or the higher minimum required by the operator / license jurisdiction. Pakistani users: local laws may restrict or prohibit online gambling. Gambling should be entertainment, not a livelihood.